Simple local equipment hire

Pick it. Book it. Use it.

Lakeside keeps the hire process simple. Choose the equipment, choose when you need it, tell us how you want to receive it, complete the booking, then we handle the secure handover when the time comes.

How your hire flows.

Eight simple steps from choosing the equipment to returning it. The arrows show exactly what happens next.

Choose what you need — and when you need it

Pick the equipment and the hire time that suits the job.

Choose delivery or collection

Select how you want to receive your equipment. Delivery options and times are shown when available.

Tell us where you’ll use it

Use your address or give us the job location so the hire is tied to the right place.

Confirm you’ve read the hire terms & conditions

Read the important hire statements and terms, confirm them, then continue to payment.

Complete your account ID verification

The named hirer completes the secure identity check so the booking is linked to the right person.

Collect it or receive your delivery

At handover we confirm the named hirer, the equipment and the supplied accessories before anything changes hands.

Use it safely and look after it

Follow the guidance, keep the equipment secure and tell us if there is a fault, damage or anything unsafe.

Return the equipment

Bring it back on time, clean and with everything supplied. We record the return and complete our return checks.

Collection & delivery

The named hirer needs to be there.

The person named on the booking must be physically present when Lakeside hands over the equipment. We complete a quick live identity check at that point and record the physical handover.

No proxy pickup

We do not release equipment to a friend, neighbour or someone collecting on another person’s behalf.

Quick live handover check

We make sure the person standing in front of us matches the named hirer before the equipment leaves Lakeside.

Early? We can be flexible

If the equipment and a member of staff are available, we can sometimes start the handover early. Your booked return deadline stays the same.

Equipment protection

We keep a proper record of every hire.

Booking activity, identity checks, handover evidence and returns are recorded to protect both the customer and Lakeside. Some Lakeside equipment also uses asset-tracking technology for security, recovery and fleet protection during a hire. Tracking and booking information is handled in line with our hire terms and privacy information.

Handover evidenceWe record who received the equipment and when it changed hands.
Asset protectionSelected equipment may contain hidden or visible tracking technology for security and recovery.
Return evidenceReturns and condition checks are recorded so there is a clear trail at both ends of the hire.
Quick questions

The bits people usually ask us.

Tap a question to open it.

Can someone else collect my hire for me?

No. The named hirer needs to be physically present when the equipment is handed over.

What happens if I arrive early?

If the equipment is available and Lakeside staff can hand it over, we may be able to start the hire early. Your original return deadline stays the same.

Do I need to complete ID checks every time?

Your Lakeside account keeps your verified customer record, but a quick fresh live check can still be required at the actual handover to confirm the named hirer is present.

What happens when I return the equipment?

We record the return, check the supplied items and condition, then complete our return process before the equipment is offered for another hire.

What if something goes wrong while I’m using it?

Stop using the equipment if anything appears unsafe and contact Lakeside. Reporting problems promptly helps us sort them quickly and fairly.

Pick your next job

Find the equipment. Get the job done.

Browse the equipment currently available to hire, or ask Lakeside if you are not sure which item suits the job.

Browse equipment