Lakeside Hire Desk
One quick identity check unlocks the whole desk for 30 minutes.
Welcome back.
Your identity check is complete. Use anything below during this 30-minute Desk session.
Let’s find your hire.
Choose the quick face option. We’ll use it only to find a likely Lakeside customer first — then you’ll complete a separate live security check before any booking details are shown.
No booking, address, phone number or order details are revealed from this first photo.
Look at the camera.
Keep your face inside the guide in decent light, then tap scan.
Front camera · one temporary frame · used only to find a likely Lakeside customer.
Looking for you…
Securely asking Didit for the most likely verified Lakeside customer.
We think we found you.
Before we show anything private, confirm the first name below. Then Didit will run a fresh liveness + 1:1 face check.
Quick security check…
Opening Didit’s live authentication. It confirms you’re a real live person and compares you 1:1 with the trusted face already on your verified customer record.
Identity confirmed.
Didit confirmed the named customer. Now choose the hire you’re here for.
You can move between the bookings shown here without repeating the face check while this secure session remains active.
Let’s get your hire started.
A quick condition check, two photos and one final confirmation.
We’ll hand the equipment over once the checks below are complete.
These confirm the exact item handed over. They do not replace Lakeside’s internal condition inspection.
The exact physical handover time is recorded. Your booked return time remains as shown.
Hire active.
Your physical handover has been recorded to the authenticated named hirer.
Return your hire.
A clear return record now; Lakeside does the full inspection afterwards.
This records the customer return time and stops lateness timing. The equipment stays unavailable until Lakeside inspects, accepts and checks it back in.
Return recorded.
The customer return time has been recorded.
We need a hand.
That automatic check could not be completed.
Need a hand?
If something looks wrong or you need a person, use the normal Lakeside/manual help route. If your Desk session is already unlocked, coming back here does not use another Didit check.
OPEN LAKESIDE HELP